Few things can be as disappointing as a Santa who brings faulty toys. Sadly, the directors at NFZ apparently decided to impersonate him when they made a decision in favour of lower quality of services and more risk for patients – writes the President of Employers of Poland Andrzej Malinowski in “Rzeczpospolita”.
According to him, press articles suggest that the NFZ is ruled by one person – the chairman – who, like the Sun King, states clearly: “NFZ is me”.
– Let us return to the eventful Christmas Eve. On this day, when patients, confident in the healthcare system, were busy decorating Christmas trees, packing presents or making pierogi, NFZ proposed a change in criteria for evaluating the offers of medical entities – those who are to sign contracts with the kingdom of the Sun King – reminds Malinowski.
Elements to be removed include a.o. the additional points for compliance with ISO norms: ISO 9001 Quality Management System Certificate, ISO 14001 Environmental Management System Certificate or the ISO 27001 Data Security Management System Certificate.
– What do these numbers (or rather the lack thereof) mean for patients? Quality management simply means that everybody knows what their tasks and responsibilities are. Nobody has to guess what to do. Everything is clearly specified. Does NFZ want to protect the patients’ data or would they rather find them in dumpsters – perhaps alongside medical waste illegally disposed of by uncertified hospitals? – asks the President of Employers of Poland.
Malinowski also wonders why the analyses of the Quality monitoring Centre (controlled by the Ministry of Health) cannot be supported by the aforementioned ISO system, a result of years of hard work and massive spending – particularly as the Centre’s personnel shortages and technical limitations are well known.
– What about those who have put in great work and spent a lot to comply with ISO norms and now it turns out that there was no need to do so, as the conditions have suddenly changed? They are left with moral satisfaction and a certificate they can put on their wall fully aware that for a public contractor it now has the value of the wallpaper over which it hangs – he remarks.
– Maybe it’s worth to remind that many of his predecessors cried bitter tears when they had to pay the bills of NFZ chairmen. Maybe it’s time to show that there is someone out there who has the power over the Sun King and the unfortunate Santa Claus? – concludes Malinowski.