Keeping the Ministry of Digitization is a good decision, as is separating it from administration. Digitization is indeed primarily concerned with administration, but this area of the ministry’s activity concentrated too much effort and resources, marginalizing the issues focus on digitization itself.
The ministry should play a significant role in the new structure of the Council of Ministers, assuming the responsibility for implementing e-administration in particular areas of public life. The success of this process requires better cooperation with local governments and eliminating redundant procedures and formalities where needed.
The aforementioned cooperation with local governments has to be based on dialog and mutual understanding of needs. Thus far, dialog has too often been substituted by imposing solutions. The results of such an approach is clearly seen in the case of the National Registers System, the Źródło app and the paralysis of many Marital Status Offices. The new ministry has to expected not only to supervise and coordinate, but also to lead e-administration growth. There has to be a single leader in this regard.
The return to the digital ID is a priority – the ID should be the access key to all e-services offered by public administration and state administration (ZUS, NFZ etc) at every level. The qualified signatures used today and the protected PUAP profile did not pass the test and the decision not to introduce the digital ID was a strategic mistake, due to which we lost at least 10 years. In a world of rapid technology development, 10 years is an eternity.
The new ministry will also have to endeavor to provide Poles with quick access to the internet. This is not only an obligation imposed on member states by the EU Digital Agenda, but also a fundamental requirement of life in the XXI century. Both entrepreneurs and citizens will be increasingly dependent on the quality of internet access.
There is yet another great challenge to be kept in mind: combatting social exclusion. This phenomenon impacts mostly on people aged 55+ and inhabitants of small towns. At a time when the internet facilitates social inclusion and provides access to e-administration, healthcare services, education, entertainment and information, many Poles are still completely cut off from the web. The funds provided by the third pillar of the Digital Poland Operational Program (150 mln euro) will surely not be sufficient and additional financing will have to be secured.
Piotr Wołejko, expert of Employers of Poland for socioeconomic affairs