In the XXI century, citizens can demand administration to be technologically advanced and efficient. If these expectations are to be met, developing e-administration – understood as creating opportunities to fulfil one’s administrative obligations without having to go to an office – is necessary. This, in turn, will only be possible if data gathered by each institution is made available to other institutions. This will free citizens of the obligation to provide the same information many times over and the highly inconvenient role of a messenger getting documents from one office to another – comments expert of Employers of Poland Piotr Wołejko.
Thus far, the efforts to develop e-administration were chaotic. There was no broader vision. The establishment of the Ministry of Administration and Digitization brought only partial progress. The new Ministry of Digitization should be an independent host of the process of building e-administration, ensuring necessary coordination and facilitating cooperation between diverse public institutions. In light of this, the decision to move a-administration projects to the Ministry of Digitization is good news. A single host will be better equipped to control projects and efficiently supervise them, particularly with regards to spending (including the spending of EU funds), as well as – last, but most definitely not least – create conditions conducive to cooperation between institutional systems.
One of the fundamental ailments of the digitization of Polish administration is the transfer of the worst practices from the analog world into digital procedures. The most striking feature of digitization is the apparently unavoidable distinction between the areas of responsibility of particular ministries – the so-called “ministerial Poland”. This approach manifests itself in institutions building administration in their areas of interest independently, according to their own ideas and with no regard for other parties in the state administration system. The legal requirements for interoperability – the capacity of particular elements of the administration system to cooperate – were usually met, bet never exceeded. Meanwhile, in a quickly changing world settling for mandatory minimums is tantamount to moving backwards and surely is not a rational way to allocate public funds.
Now, when the supervision and coordination of most e-administration projects will be in the hands of the Ministry of Digitization, dealing with the issues outlined above should be much easier. One should expect the funds assigned to developing e-administration within the framework of the Digital Poland Operational Program – ca. 1.1 bln euro, including own funds – will be used to fund truly modern projects devised in a way facilitating cooperation and data exchange between them. Thus, the expectations of citizens and entrepreneurs will be met so that they may conveniently deal with state administration at a time and in a manner of their choosing.
Piotr Wołejko, expert of Employers of Poland