The digitization strategy presented by the Minister of Digitization will serve as a starting for specific actions. What should the priorities be? The main objective should be to popularize electronic communication and e-public services.
How to ensure this? Firstly, the accessibility of internet infrastructure should be increased. Today as many as 1/3 of citizens have no internet access and Poland places low among European states with regards to new generation network coverage. The realization of obligations resulting from LTE auctions gives some hope for improvement, as do investment in optical fibre network. However, the market expects some support from public authorities, eg. in the case of fees for taking up space on the road – a major obstacle for infrastructure growth in many municipalities.
Apart from internet access, stress should also be placed on strengthening citizens’ digital skills – particularly among those aged 50+. One should keep in mind that today the internet provides access to information and entertainment, but also to education and healthcare.
Moreover, the idea of the digital ID should return as soon as possible. This document is the simplest, cheapest and most easily popularized instrument that can serve as a key to public services.
The strategy should also assume a holistic approach to developing e-administration. Various systems created by public institutions should cooperate and efficiently exchange data. Digitalization should lead to eliminating barriers and restricting administrative obligations placed on citizens rather than consolidate them in digital form.
Piotr Wołejko, expert of Employers of Poland